FAQ
Questions about Visibility
You just have to reload your link, “refresh” the browser and that’s it.
Yes, this will depend on each person’s mobile device as well as their internet connection.
Questions about Videos
That’s right, you must record the videos and send them through the Google Drive folder that will only be shared with you, you will see this through your TentMaker.
This will depend on your contracted plan, for example in the Standard, you have the opportunity to record 7 videos, and the total of those videos must be 4 minutes.
So in proportion, each video would have to last a maximum of 57 seconds.
When you share your video with us, it is important that you realize how long it lasts, this is important so that it does not integrate into the TentMarks platform with cuts in the video.
However, you can take the proportion, if one video lasts longer, the following ones you can make shorter.
Questions about Designs
The TentMarks Wedding themes contain the information of each user, what cannot be done is mix elements from different “themes”.
During the time your invitation is online, you will be able to update the information in the TentMarks body.
What generates an extra cost is updating the videos. This generates a cost of $350 pesos
That’s right, you will have your smart downloadable files. Same files that you will find in your single folder.
Invitations with number of people come with the design you chose and with a particular number, for example: Valid for 2 people, Valid for 3 people, and so on up to a maximum of 7 people
Questions about Costs
That’s right, in the form that we will share with you, you can skip any section that you do not want to use, however this does not reduce the cost of TentMarks Wedding.
Yes you can! This will generate an additional cost once you have previously chosen a template.
You can see this directly with your TentMaker who will provide you with the additional cost.
